Usacomplaints.com » Electronics and household app. » Complaint / Review: Akai Usa - Failur to replace or repair a TV that stopped working after 2 days. #349614

Complaint / Review
Akai Usa
Failur to replace or repair a TV that stopped working after 2 days

In march I purcahsed an AKAI television at Fryes Electronivs. One week later i reported that it did not work. Fryes refused to interceed. Next I contacted AKAI at customer [email protected] and received a message that I would be receiving a call soon which never happened. Next I called again and a technician went to the palce were the unit is and determined that the mother board and power supply was no good. Six weeks later I called the repair company and was told that AKAI had discontinued the unit and the replacement parts for it. I contacted AKAi again and was told that they (AKAI) would replece the unti in 6 weeks. Seven went by and again I called AKAI and was told that the company had not responded trherefore thay (AKAI) could no nothing about however, they would report it again. This was 3 weeks ago. Meanwhile, they have my money and I have a piece of crap occupying sapce in my living room. What can I do?


Offender: Akai Usa

Country: USA   State: Nationwide
Site:

Category: Electronics and household app.

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