Complaint / Review
Akai Usa
Ripoff would not return calls for warranty repair

I purchased an AKAI television from Conns in Houston, Texas. About 6 months after getting the television, it would go black but you could hear the sound. We contacted customer service several times with Conns and it was always Oh, you have to contact AKAI. I sent emails to the Akai (over 9 of them) I'm still waiting for that call back or a response on "how they could help me". Now that the warranty has run out and the television does not work, I took it to the shop. A television that cost over 1000.00 is going to cost me over 500.00 to repair. Something that would of been covered under warranty had someone from AKAI returned my calls or emails instructing me on how to proceed.