I have been having trouble with Alltell since June. I continually have problems with my billing, as my monthly amount is never the same for more than one month in a row. They tell me they are changing their billing practices, and have collected TWICE from me an extra month payment because of a reason I don't even understand.
Most recently, July I received a phone bill for almost $2,000.00!!! And in August, a bill for over $1,700.00. I have been to my local Alltel store in my town EVERY single month since January complaining about my bills. I get absolutely NO where with them. My husband has been calling their corporate offices, and that has gotten us no where also.
I have 5 phones on my monthly bill. It should be around $250.00 per month, I don't actually know any more since it is wrong every month. I need out of my contracts, or I am going to get an attorney to help me. I am totally desperate about this. I have been sick to my stomach, and have trouble sleeping worrying about this situation.
They keep turning our phones off, and I'm an Interior Designer and I need my phone for my job. I would be forever grateful for anyone who can help us with this problem.
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