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Usacomplaints.com » Electronics and household app. » Complaint / Review: The Good Guys - Extended service. Not so good. #3236

Complaint / Review
The Good Guys
Extended service. Not so good

We pay $300 for extended service because they claim that they will tune up our TV every 6 months and they can come to our house after 5pm or on Saturdays.

After six month and we asked for them to come in to tune up our TV. They claim that their policy changed. They can only come to our house on Thursday and Friday from 11am to 3pm only. Forget Saturdays, they don't even work full time.

Sales Associates:
Burton Powell
Mohammad Rahman
Mike Dich


Offender: The Good Guys

Country: USA   State: California   City: Emeryville
Address: 5800 Christie Ave
Phone: 5105476300

Category: Electronics and household app.

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