The Good Guys
Found 5 reviews / complaints

The Good Guys
Ripoff - no customer service at all! Purchased $500 camera which malfunctioned. Their solution? Buy another camera

Electronics and household app. Anonymous 34311 0

The good guys offer no customer service! Buy products in any other store Purchased a $500 camera that malfunctioned in 2 months. The repair time was to be 4-6 weeks. It did not make it to the repair center for 12 days (and then would be -4-6 weeks). The GOOD GUYS would have my camera longer than I ...

The Good Guys
Broke my $3500.00 Digital TV

Shops, Products, Services Anonymous8633 0

This is a copy of my letter to the BBB January 4 Dear Better Business Bureau, On March 3 my husband and I purchased a 65 Mitsubishi TV from The Good Guys. The Good Guys address is 664 Southland Mall Hayward, CA 94545 Phone Number is 510-887-7600. Here is a list of our purchase. T.V. $2599.99 5yr ...

The Good Guys
The "GOOD GUYS" Stink!

Electronics and household app. Anonymous5814 0

I recently purchased a VCR from The Good Guys in Stevenson Ranch, CA. It was an "out of the box" purchase meaning it was a display model and considerably less. I got the VCR home and proceeded to turn it on... With my husband and three young boys watching, ages 4 - 8, I was abhorred at ...

The Good Guys
'The good guys' Audio & Electronic Retail Stores aren't so good

Electronics and household app. Anonymous5299 0

I bought a new computer from the good guys in august 1996 with a 6 year service contract. Everything was fine untill a few years later when the computer started having hardware problems. I had taken it in 4 times, they had to replace the CD-ROM and the Hard drive. But I was still having problems. ...

The Good Guys
Extended service. Not so good

Electronics and household app. Anonymous3240 0

We pay $300 for extended service because they claim that they will tune up our TV every 6 months and they can come to our house after 5pm or on Saturdays. After six month and we asked for them to come in to tune up our TV. They claim that their policy changed. They can only come to our house on ...

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