Ordered HDTV, cables, extended warranty, and was supposed to receive a complimentary HDDVD player. Six weeks and 4 phone calls later I still do not have the cable nor DVD player but instead am being asked (after the 4th phone call) to pay additional shipping. During the first 2 phone calls I was told that the cable and DVD player would be shipped from different warehouse, explaining the delay, and that the item would arrive at my place within a few days. During the 3rd call I was told that I would have to pay an additional $19. Xx shipping to receive the player. During the 4th phone call the customer service was very unprofessional (rude and aggressive), while I stayed calm (I am still proud of myself:). I will not buy from TVsDepot again. They are dishonest and not trustworthy.
0 comments