Usacomplaints.com » Electronics and household app. » Complaint / Review: The Camera Whiz Inc - Lied about a product and price gouged me. #308260

Complaint / Review
The Camera Whiz Inc
Lied about a product and price gouged me

I purchased a Garmin Nuvi 750 GPS at The Camera Whiz Inc. Little did I know that these folks were prepared to LIE to and GOUGE a customer. Following my online order, I received a phone call from the company telling me that they wanted to help me out by advising me that the product I ordered was not going to work satisfactorily. They said I needed some additional things to get the GPS to function correctly.

The first lie: The caller told me I needed a memory card or I could not update the software. A two GB card would fix the problem. (Real Story: The first update from Garmin was over 2 GB and had to be saved on my PC and installed from there, and the GPS has enough on board memory to save some routes for reuse.)

The second lie: The caller said I needed was an AC power supply because the DC power cord would not charge the battery so I could not use the GPS unless I had a place from which to power it. (Real Story: The DC power cord and the Garmin supplied USB cable both charge the battery. The AC supply is nice but is NOT REQUIRED.)

The third lie: I needed some screen protectors for the touch screen on the GPS. (Real Story: Garmin does not recommend screen protectors because they reduce the sensitivity of the screen. Check the Garmin web site.)

I did manage to get them to take NO for an answer on the extended warranty the lie: they charge you almost the cost of a new GPS if it ever needs repairing, and on the replaced if lost insurance. I will not tell you how bad I got skinned, but the final bill was more than double the advertised price (Probably $200 to $250 more than the value of the merchandise). I would have returned the extra stuff, but I had opened it and was reading the GPS manual trying to figure out how everything went together when I came to the realization that I had been RIPPED OFF.


Offender: The Camera Whiz Inc

Country: USA   State: New York   City: Brooklyn
Address: 83 Avenue O
Phone: 8774259933

Category: Electronics and household app.

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google