Usacomplaints.com » Electronics and household app. » Complaint / Review: IKitchen.com - Black and Decker Spacemaker Coffee Maker - Ordered new - got used and defective. #303645

Complaint / Review
IKitchen.com - Black and Decker Spacemaker Coffee Maker
Ordered new - got used and defective

Ordered the coffeemaker on 4/26/08 Received shipment 5/8/08. They sent me a coffeemaker: 1. That was not the model I even ordered and, 2. Had been returned to them by another customer because it quit working after a week! How do i know this? They included all of the other customers paperwork in my box!!! And the coffeemaker had clearly been used. I emailed them and they sent me an automated response saying they would email me a return authorization (basically if they saw fit) in 7-10 days, charge me 15% restocking fee and it would take two months to see a credit on my charge card. And of course, they can't be reached by phone-convenient for them. Luckily, I have Paypal to fall back on for help.

DO NOT DO BUSINESS WITH THIS OUTFIT - Had I taken the time to read all the complaints about this company I never would have ordered from them. Live and Learn.


Offender: IKitchen.com - Black and Decker Spacemaker Coffee Maker

Country: USA   State: New York   City: Brooklyn
Site:

Category: Electronics and household app.

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