I submitted this order for a Garmin 760 navigation system priced at $399.99 on Feb 25, and I received a call the next day from a man who left a voicemail saying he needed to confirm my order. I called back and I gave him all my information again and then he proceeded to tell me that I needed to order a data card to make the system work because it does not come preloaded with maps and it will not work without the data card. The specification on their site states the device is ready to use right out of the box and I told the salemans this as well. He stated he would have to cancel my order if I did not order the data card, so I told him to cancel the order. I have included the specificification per their web site.
The price changed the next day after I ordered the device from $399.99 to $389.99. Today the price is showing $369.99. This company is misleading consumers and need to be shut down. I will be filing a report with the better business bureau as well. This is wrong and dishonest.By the grace of God, I did not get burned as of yet. (They still have my cc information). But other people will be if they are not confronted.
This was my actual order:
Thank you for your order from 86th Street Photo & Video - Order # 532482-W.
Your order is currently: Processing
PLEASE NOTE: In case your shipping address is different from your billing address (the address to which your monthly credit card statement is sent), you will have to use the toll-free number on the back or front of your credit card to contact your credit card company and add an Alternate Shipping Address, which is simply a note on your account authorizing purchases that are delivered to a destination other than your billing address.
Failure to do so may considerably delay the processing of your order.
PLEASE NOTE: In most instances we begin processing your order shortly after you submit your order. If any modifications or deletions are necessary you MUST contact us via PHONE ONLY, at 800-815-2040 or 347-289-8971. Please refer to your order number when calling us. Orders CANNOT be changed, cancelled or updated based on E-mail requests.
We hope you enjoy your new purchase and look forward to serving you again.
Thank you,
86th Street Photo & Video
Please do not reply to this email. To contact us please visit our site and fill out the form at http://www.86photovideo.com/contact_us.Asp.
These are the spec for the equipment found on their website that shows the maps come preloaded which I already know anyway:
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This is what is showing on their website today:
< Garmin Nuvi 760 In Car Navigation GPS System
Garmin Nuvi 760 In Car Navigation GPS System
Availability: Usually Ships in 1 to 2 Business Days
List Price: $749.99
Our Price: $369.00
Shipping Cost
Shipping Cost
7-12 Business Day Ground Delivery: $14.95
3-5 Business Day Ground Delivery: $19.95
3 Business Day Ground: $24.95
2 Business Day Air: $34.95
Overnight Delivery: $44.95
You Save: $380.99
Quantity
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Completely overpriced
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This the company's brillant disclaimer.
Images are for illustration purposes only. Prices, specifications and images are subject to change without notice. 86th Street Photo & Video is not responsible for typographical errors. Manufacturer rebates, terms, conditions and expiration dates are subject to manufacturers' printed forms. All other corporate and product names are trademarks or registered trademarks of their respective companies.
Copyright 2008 86th Street Photo & Video. All Rights Reserved.
Physical & Performance:
Unit dimensions, WxHxD: 4.8"W x 3.0"H x. 8"D (12.2 x 7.6 x 2.0 cm)
Display size, WxH: 3.81"W x 2.25"H (9.7 x 5.7 cm); 4.3" diag (10.9 cm)
Display resolution, WxH: 480 x 272 pixels
Display type: WQVGA color TFT with white backlight
Weight: 6.2 ounces (176 g)
Battery: rechargeable lithium-ion
Battery life: up to 5 hours
Waterproof: no
High-sensitivity receiver: yes
RoHS version available: yes
Maps & Memory:
Basemap: yes
Preloaded maps: yes
Ability to add maps: yes
Built-in memory: internal solid state
Accepts data cards: SD card (not included)
Waypoints/favorites: 500
Routes: 10
Features:
Voice prompts (e.G. "Turn right in 500 ft."): yes (internal speaker)
Speaks street names (e.G. "Turn right ON ELM STREET in 500 ft."): yes
3D map view: yes
Auto sort multiple destinations (provides most direct route): yes
Auto re-route (fast off-route and detour recalculation): yes
Choice of route setup (faster time, shorter distance, off road): yes
Route avoidance (avoid highways, tolls etc.): yes
Custom POIs (ability to add additional points of interest): yes
Hands-free calling with Bluetooth wireless technology: yes
FM traffic compatible: yes
XM Navtraffic (includes basic weather) & Radio for U.S. Compatible: no
MSN Direct for U.S. Compatible: yes
MP3 player: yes
Audio book player: yes
Picture viewer: yes
Configurable vehicle icons (select car-shaped icons for map navigation): yes
World travel clock, currency & measurement converter, calculator: yes
Touchscreen: yes
Remote control: no
FM transmitter: yes
Headphone jack/audio line-out: yes
Dead reckoning: no
Garmin Lock (anti-theft feature): yes
Motorcycle-friendly: no
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