I bought a camera from Camera Queen on eBay. During bidding I asked questions and got an answer from [email protected] & [email protected], & [email protected] I was bidding on 2 of the same cameras one for each of my daughters. I won one but not a second.
As soon as the auction was over I got a You Won message, then one about extending the warrantee to 3 years & 2 second chance offers. I replied to the warrantee and purchased that. I've received nothing in writing from them & I have gone back to their site & get no response.
I then replied to one of the second chance offers. Made a deal and paid. I have not seen the camera. No camera & no money. The first camera did arrive but from Linda's Camera World. I keep emailing to the addresses and get a message from a Carrie stating that no one at [email protected] works for CameraQueen & I must have been scammed. Answers now come from [email protected]
How would someone other than an employee have access to the questions I asked? Yes the first contact was made by [email protected], but other than the address that is responding to me now, [email protected], the others were not identified as cameraqueen.
This morning I got back on the Internet. Before I purchased, on the bidding site was a recommendation to go to cameraworld.com. It was just a logo of a crown. Today it is changed to a message of something happening in March. Within eBay I went to my won items & accessed the camera. Their store is identified as Digital Camera Outlet; I opened that thinking maybe a different way to get in contact. The site has been striped.
Under stores I searched for CameraQueen & Linda's Camera World and they are gone. I searched for a phone number through the eBay system & none is available then using whitepages.com I searched & there is no listing. I finally found 702-292 0246 in another RIP OFF listing but that is a private home. The man that answered wanted to know where I got his number & was not pleased that it is being posted as a business.
The [email protected] which answered my questions while bidding, how he could not be an employee since he contacted me during bidding questions. Below is info on his address & then part of the invoice I received.
The following item (s) are clear for eBay item insurance policy: 10MP 2GB Digital Camera with 38X Zoom / 2.5" LCD-650 2G
Seller verified payment address:
First name STELIAN
Last name P
Address Str.
City/State
Zip code
Country Romania
eBay Offer For Item: 10MP 2GB Digital Camera with 38X Zoom / 2.5" LCD-650 2G
Dear Alice L,
Good news! The following eBay item on which you placed a bid for US $75.00 is now available for purchase:
LOGO DID NOT COPY
Item Title Qty. Price
10MP 2GB Digital Camera with 38X Zoom / 2.5" LCD-650 2US $ 75.00
Shipping insurance Included
Total: US $ 75.00
10MP 2GB Digital Camera with 38X Zoom / 2.5" LCD-650 2G
Your Price:
US $ 75.00
Date: 01-09-08
Don't miss this opportunity!
Instructions (please read carefully):
Complete your eBay transaction in 5 easy steps:
1. Buyer and seller agree on the transaction terms and a selling price.
2. Seller contacts eBay with the transaction details, eBay accepts the transaction and offers purchase protection to the buyer (if the transaction is declined, no further action is required from either the buyer or the seller).
3. The buyer sends payment and the seller receives it. After the payment is received, the seller must notify eBay. The Buyer will send the payment details directly to the seller's email address. The seller has three business days to send the buyer and eBay the tracking number of the shipment. If no tracking number is provided, a full refund is immediately sent to the buyer.
4. Buyer receives the merchandise and has five days to inspect it. If it is complete and as described, the buyer should accept the merchandise. If he refuses the merchandise, the buyer must ship the merchandise back to the seller within three business days.
5. After the inspection period is over, the buyer must contact eBay with the result of the inspection. If the buyer refuses the merchandise, the refund will be sent to the buyer after the tracking number for the returned shipment is verified...
Attention: Sending the payment by any other method will void this transaction and your right to refund.
Details and instructions of this transaction:
The following item (s) are clear for eBay item insurance policy:
10MP 2GB Digital Camera with 38X Zoom / 2.5" LCD-650 2G
Seller verified payment address:
First name STELIAN
Last name
Address Str.
City/State
Zip code
Country Romania
Item: 10MP 2GB Digital Camera with 38X Zoom / 2.5" LCD-650 2G
Amount insured: US $75.00
The seller is a registered eBay Member. Buy with confidence! Free coverage up to US $3,000.00. Guaranteed by eBay!
Purchase protection and refund:
Currently, STELIAN PANDELICA has a US $3,300.00 deposit in an eBay managed purchase protection account.
Transactions with this eBay seller are covered by purchase protection against fraud and description errors. For your safety, this account was locked today, for 90 days time period. The seller is unable to withdraw any money from it, within this period.
Should you need a refund for this transaction, the insured amount will be taken from the seller's purchase protection account and sent to you. The refund is sent to your bank account, or by check or money order. The way you are refunded is at your choice. You have 90 days from the above verification date to request a refund. Refund requests are processed within 3 days.
Conditions to be meet before you may ask for a refund:
Here are the situations suitable for a refund request:
1. If the item doesn't arrive and/or the seller stops communications after the payment was received;
2. If the merchandise you receive has different specifications than the ones you agreed on;
3. If your merchandise arrives in a much longer period than the one you agreed on (more than 15 days from the payment clearance day);
For cases 2. And 3. You have to send back the merchandise to the seller prior to ask for your refund. If you did not pay the seller by payment method required by us, your refund request will be declined.
A new email address was given to use if there were problems during payment departament@newyork. Usa.com
After bidding on the second camera I received an invoice. It was in the same format as always, with the eBay logo & when I clicked on the item connection it went to the ebay site. I copied it to Microsoft Word & can now see that this was a cut & paste job.
I guess I've been duped, but since I was contacted by this Stelian person when I had a question during bidding I assumed he is an employee.
I feel that Camera-Queen/Linda's Camera World should send me the camera I ordered since they obviously have someone who is an employee scamming people or they somehow have a break in their system that is letting people in to get access to their selling site during transactions.
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