Hi friends,
I was recently ripped off by a business and I need the help of all my friends.
I purchased a camera package online at www.expresscameras.com, also doing business as www.Bluestripephoto.com, which included 2 lenses, and when I received the camera one of the lenses was missing. I called the company to inform them they had not shipped one of my lenses and I was put in touch with the rudest person I have ever had to deal with in my life.
He talked in circles treating me like a complete idiot, and hung up on me several times. I tried to reach a manager and couldnt get anyone else on the phone besides this jerk. Obviously he is the whole business and just sits in his little office ripping people off. I was really worried that someone that treated my so badly had my credit card number so I immediately called the bank and had them reissue me a new card.
I am always a little apprehensive about ordering on line so before I had ordered the camera I had done a quick check on the Better Business Bureau website and nothing came up. I realized after I had typed in Express camera instead of Express Cameras (I forgot the S on the end). Huge mistake.
This business has over 135 complaints against them, and the NJ Attorney Generals office is investigating them for a whole list of offences. I filed a claim with the Better Business Bureau and the New Jersey Attorney Generals office. I provided all my receipts to show proof of purchase. I have not heard back from the Attorney generals office. The Better business bureau informed the business of the claim twice and they did not respond back to the BBB. I checked back today and the BBB closed the case because the business had not responded.
Thats it!!! This is completely wrong and there is nothing I can do about it. How long can a business continue to rip people off before someone wil do something about it?
Well I believe the best advertising is word of mouth. With email and sites like this I believe you can reach hundreds if not thousands of people. Please, Please help me by letting http://expresscameras.com know what you think of how they do business. Maybe for a split second this guy might think twice about ripping more people off. Their email is:
[email protected]
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