Usacomplaints.com » Electronics and household app. » Complaint / Review: Circuit City Sunnyvale - Rude behavior by manager and did not return a valid product!. #268617

Complaint / Review
Circuit City Sunnyvale
Rude behavior by manager and did not return a valid product!

1.2 Orders Inserted due to System Mistake.

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On 3rd Dec I put an internet purchase to get a Uniden Cordless Telephone. Although putting the purchase, I acquired a mistake display and positioned another order after 10 minutes. To my misfortune bother the purchases got refined.

The order quantities are:

A) 4419-1733168

B) 4432-153692

2. Named Customer Service

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After I got 2 e-mails about my purchase obtaining delivered, I recognized that 2 purchases were positioned the following day. I named customer service and requested them to stop one purchase. I had been informed the purchase CAn't be ended because it continues to be delivered. I expected them about refund plus they explained that because the purchases have various bills and therefore are individual, I will publish discounts for them both.

3) Posted Discounts for both Telephones.

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As advised by customer service, I posted discounts for both telephones. Following numbers:

1.265124319

2.264199408

Among my rebates got declined plus they informed that I can't publish 2 discounts.

4) Talked to Customer Service.

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I talked to customer service 4 times. Each time I'd to describe the entire history. I expected them easily could easily get my bar-code back plus they stated it's difficult. They explained to check on with shop.

5) Visited Circuit City Shop in Bellevue.

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On 6th January, I visited Circuity City store in Bellevue. Thh supervisor "Serina" was excellent and he or she patiently heard everything, confirmed all of the documents I'd. Sadly used to do not need the telephones with me when I had delivered it to my cousin. She informed that they'll take it with no bar-code, but I'll not obtain the delivery back. I had been okay with it. She also informed this item was also entitled to a vacation return strategy and that I might return it till 26th Jan.

The solution number for it was: 4419-1733168. She joined the whole discussion in to the program and offered me a bill dated 1/06/08 at 18:43: 12.

6) Visited Circuit City Shop in Sunnyvale

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Our cousin visited Signal shop in Sunnyvale. She got both telephones together with her as well as all of the paperwork. She informed customer support to come back one of these.

Some tips about what occurred:

A) the individual in the table declined even without hearing everything.

T) Our sibling was informed the supervisor is also busy to speak and he or she was requested to return.

D) Following A large amount of battle, my cousin bought the supervisor. The supervisor was really rude. He explained this may be a phony and possibly we were which makes it all-up. He intended that people are laying. Our cousin attempted to describe him, but he was adament on not hearing.

My problem is:

INCH) Why do 2 various signal area shop possess a diverse standpoint?

2) What's my problem within the entire point?

3) It's not really a issue on 15 dollars, but I got disappointed since I lost so enough time.

I would recommend everybody to not purchase from Circuit City due to their unprofessional conduct. I do want to advance this problem towards the leading administration at Circuit City. Please allow me to understand where I will deliver this or any quantity I will contact. The larger administration ought to know what's occurring within their shops.

Thanks,

Akhil Jindal.


Offender: Circuit City Sunnyvale

Country: USA   State: California   City: Sunnyvale
Site:

Category: Electronics and household app.

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