I purchased a Samsung 906BW monitor that was advertised with a $40 rebate as a gift on 12-31-07 at Circuit City. I obviously do not have the barcode and upc labels off the box as this was a gift. The rebate customer servcie phone center representatives are telling me I can not recieve the rebate because I don't have the labels from the box. I tried to explain to them that this was a gift and they are saying I still need the labels from the box. Samsung is just trying to get out of paying rebates to consumers. If my purchase was a gift how do they expect me to cut out pieces of the box. Clearly I have the receipt showing that the monitor was purchased within the dates the offer was being offered so therefore it should be honored. How do I get my rebate? Purchase ticket # XXXXXXXXXXXX.
Complaint / Review
Samsung Not Honoring Rebate Offer
Samsung stating will not honor rebate without upc lables even though i have receipt showing purchase was made, purchase was a gift
Author: Shirley211
Offender: Samsung Not Honoring Rebate Offer
Country: USA State: Texas City: EL PASO
Address: P.O. BOX 650001
Phone: 8775934193
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