Complaint / Review
Circuit City
Bait and switch!

I went online to buy a computer with an advertised instant savings coupon of $200.00. I was told by the salesperson this model was out of stock and not available for shipping but it was in another store in another state if I wanted to pick it up. She said she would e-mail me when it was available again for shipping. The next morning, I went online and found the very same computer, not only available for shipping, but in a store about 30 minutes from my house. The instant savings coupon was no longer available. When I called Circuit City to ask about the coupon, they switched me to several people and hung up on me several times. I finally gave up. An hour later I logged into my e-mail account and there it was. An e-mail notification from Circuit City notifying me the item was now available for shipping at the inflated price. I didn't think Circuit City practiced this 'bait & switch' fraud. What happened I think is the company offered this product at a savings but only supplied the stores with a few of them knowing they would sell out quick. Then, when people came into the store, they would offer them a like product at a higher price.