I purchased a product "Coolsat 6000" from ftasat4less for 139.99 dollars.
The product strated emitting fumes as soon as it was plugged into power outlet. I immediately contacted the seller and reported the issue. My complaint was looked into only after 10 days. I was told to contact the dealer for replacement. The dealer Coolsatusa said they cannot replace as the product is not manufactured anymore and hence can only repair it. I was not comfortable with the repaired product and requested my money back. Dan Herring from FTASAT4LESS replied that they can send me my money back or replace it with upgraded product Coolsat 6100. I have been constantly writing and trying to get hold of someone who can send me my money back I am not getting any responses. I need help with getting my money back and this has been a very frustrating experience.
Please help. Please find my purchase information by clicking on the link below.
Thanks
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