Usacomplaints.com » Electronics and household app. » Complaint / Review: Broadway PHoto - Bait and switch, lied, made impossible for RMA and never credited my return. #248456

Complaint / Review
Broadway PHoto
Bait and switch, lied, made impossible for RMA and never credited my return

Ordered Canon 870is for $323. Pushy salesman offered battery upgrade and charged me $368 and 22 for shipping for total of $392 (about what I would pay for the real thing in retail outlet) Sent me a IXY910 (marked for sale ONLY IN JAPAN) with note SORRY US MANUAL NOT AVAILABLE. WOuld not refund my full cost charged a 5% restocking fee and of course the shipping.
They are working on the edge of the law and have over 500 complaints with the Better Business Bureau in NY. Avoid these guys like the PLAGUE. They also operate on other names, beware anyone saying "the stock battery is crap" or want you to pay extra for a US warranty, and do a little research before buying especially if prices are exceptionally low.


Offender: Broadway PHoto

Country: USA   State: New York   City: NEw York
Address: 48th St. New York, NY

Category: Electronics and household app.

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