15 August
Placed order online for:
Panasonic Lumix DMC-FZ8K
Sub Total: $ 219.00
Discount: $ 0.00
Shipping: $ 14.90
Shipping Method: Ground
Tax: $ 0.00
Grand Total: $ 233.90
Thank you for shopping with us.
Www.TheDigitalNerds.com
Phone: 800-958-0054
I then get an email:
"Your order has been received. Please call us at 800-958-0054 to confirm your order within 24 hours, so we may have your order shipped out to you as soon as possible.
Order ID: 670xxx
Order Date: Wed Aug 15 12:29: 34 2007"
Then I got another email:
"Please call james from our order confirmation department at ext: 201 to confirm your order at 800-958-0054"
I call the number: I am asked to confirm my address and phone number.
I am then told that the battery that comes with the camera is only good for about 20 minutes. I told them that I only take a few photos at a time so 20 minutes is fine. Then he tells me that the camera does not come with a memory card and the camera will only take about 6 photos. I say that that is just fine. I have a 512 Panasonic memory card that I can use if I need more photos.
The guy on the phone then says: "O.K., Fine" and hangs up.
Almost immediately I got another email stating:
"Dear: (my name deleted),
We thank you for your order and appreciate you shopping with us.
Due to the product you ordered being out of stock for 6-8 weeks from today's date. We have cancelled the order. When or if we get the product again in stock soon will send you an email to place an order please do not resubmit your order again. Sorry again and thanks for your understanding."
Bait and switch in it's perfect form.
Why doesn't New York / New Jersey have a Attorney General that will close this type of shop.
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