Beware of VMC Satellite!!!
Their physical address seems to be extremely appropriate -
"2710 Prosperity Avenue"; THEIR prosperity comes at the expense of innocent consumers which they rip-off.
Their name is never mentioned when you sign-up at The Dish Network website, or by The Dish Network (TDN) itself if you have to ask for early cancellation.
TDN informs you of its $240 cancellation fee and charges you accordingly. Several weeks later, and seemingly out of the blue, an EXTREMELY threatening letter arrives from VMC demanding an additional cancellation fee of $290.00!!! (for a total 0f $530.00!!!).
After contacting TDN for an explanation, they said they did not know what this was about and that I should disregard the letter from VMC, as I actually had a CREDIT (!!!) with TDN after paying my early cancellation fee to them.
When I called VMC, the representative on the phone was extremely threatening and said I HAD to pay or would be placed in collections, as "they had installed my TDN service"...
On this note it's VERY interesting to note that -
VMC does NOT have my legal name (as it appears on TDN billing), my SSN, or even my new home address (moving was the reason for my early cancellation). They only seem to have a nickname I use once in a while.
How can they say I signed a legal contract with them (when they can't even provide me with a copy - saying "it's on our website / which I never reached online until today), and do not even have my legal name on file!!??
BEWARE of VMC - in the meantime I'm filling a complaint with TDN and demand they drop them as an installer - they're giving The Dish Network a bad name!!!
BJ
Miami, Florida
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