In August I bought a Dell Laptop on Sale... $799.. 00. To save some costs I bought my programs separate, and then I was involved in a major auto accident that would not allow me to pay for this item quickly...
Here it is, almost 2 years later, and while all of my other credit cards go down, and I pay everything off... I have a bill now for $1.611.00."Why?" you ask& because even though I have paid every mo... The company charges a nearly 30% interest rate... And to add insult to injury, they add on a $35.00 late charge that is automatically late... Even when you pay ahead...
I won't buy from Dell again, not cause I don't like the computer but because of their abusive business tactics (IE: the constant harassing phone calls if they have not received your payment, and a computerized call that calls every 1-2 hours; the exorbitant additional costs; the poor service because they have to talk to you; you can only buy their product, and put it on your preferred account (we love you!)
I have never felt so violated by any company before... They make places like Ca*, A*s, (redacted for security purposes) and other big institutions look like Angels...
I am of mine to call the atty state general's office and find out if there is some usuary violations here... However it goes, I am going to pay off this bill and never use this companies financial services again... It is probably one reason they are not in malls anymore.
P
Malibu, California
U.S.A.
Font color="red" sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome!
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