PlasmaBay sold me a Sharp LC52D62U 52" LCD TV and shipped one with a well known manufacturers defect that causes banding in the background on the screen. I called them before receiving the TV and Dave said they would take care of it if I called them within 24 hours of receiving it.
It was delivered ok and I set it up and turned it on and sure enough it had the reported banding.
I called plasamabay.com back and talked to Dave again and the story changed into a shipping damage claim and give them a week and they will take care of it. I told him is wasn't damaged in shipping, but that didn't seem to bother him. He also suggested I get with Sharp to have it taken care of under the factory warranty.
I decided to work with them and I did contact Sharp about it and they said they would call me when they had new stock in.
Well to make a long story short, after several phone calls over 2 months to both plasmabay.com and Sharp, I got no where and finally had to dispute it with American Express.
The charges were reversed and final on March 8th.
Plasmabay.com is the worst of the worst. Do not buy from them, or you may regret it. I sure did.
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