I saw an add for a complametary ringtone I wanted, went through their steps, had to accept a $9.99 charge to get to the ringtones, then found out that the ringtone I saw advertised really doesn't exist.
In fact there were 3 ringtones I saw advertised that didn't exist after I signed up to their monthly plan. Without downloading anything, I asked for a refund and was told no because I accepted the conformation pin, even though you have to do this before you can browse the ringtones.
Their customer care has been absolutley worthless as far as any kind of help goes. I am very frustrated and will never do business again with this company.
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