My name is David XXXXXXX (LAST NAME REDACTED) Eastern Zone Manager for Sony Electronics. We conducted technical training at the hotel back on Dec 4 - 6. At that time we had 2 new Large Screen LCD TVs shipped to the hotel Fedex. We also reserved a meeting room to conduct training for local Best Buy and Circuit City Techs in the area using these TVs as demos. Me and 2 other Sony employess stayed at this hotel during the training.
After the training was completed on the 6th the instructor left 2 Fedex pick up slips with the TVs. Ultimately, one of the TVs returned to out Production Facility Pittsbrugh, PA, the other TV was never returned. I spoke with the Hotel Manager he claims Fedex came immediately after we left and picked up only 1 TV. His best guess is the other TV was picked up 2 - 3 days later by Fedex.
Fedex shows only 1 pick up of 1 TV from that location. Fedex has no record of ever going back to this facility to pick up a second TV and the hotel cannot provide proof of pickup - "they're too busy".
Hotel Manager Pat McGowen feels there is no culpability on his part - he claims it left.
David
Cranston, Rhode Island
U.S.A.
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