Usacomplaints.com » Electronics and household app. » Complaint / Review: VMC Satellite - AKA DISH Network On-line Misleading Advertisement, the old Bait and Switch Beware!. #20409

Complaint / Review
VMC Satellite
AKA DISH Network On-line Misleading Advertisement, the old "Bait and Switch" Beware!

Thinking of signing-up with VMC? There are a few things that as a consumer you should be aware of...

Contrary to the on-line adverstisement, you will not be able to get satellite installed within 2 business days. You have to wait 5-7 businesss days for them to mail you a certificate code.

Also, if you want to upgrade to PVR, even though the ad says you pay nothing now, you will pay now. The ad says "Pay nothing when you subscribe." However, as soon as you call to activate the subscription and set-up installation, you will be required to pay the 50.00. The on-line ad says "pay at a later date, " to VMC when you call to install, that is a later date.

Also, if you rent, you will need permission from your landlord before they will install. I know, I know, their on-line ad says they cannot prohibit you from getting Satellite and they quote the FCC regulations, however, if you read all the FAQ's, it is noted, third FAQ from the bottom.

One final note. Once you click submit, and they charge your credit card 49.99, they then tell you that you will receive a "complete" listing of terms and conditions. Apparently the terms and conditions as outlined on-line are not complete, but a summary of their terms and conditions.

There web site is intentionally set up to be misleading to the consumer. Becareful, be smart, take action. I filed a report with our State Attorney General and with the BBB.

Lisa
St. Paul, Minnesota


Offender: VMC Satellite

Country: USA   State: Virginia   City: Fairfax
Address: VMC Satellite, Inc. , 2710 Prosperity Avenue

Category: Electronics and household app.

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