After having had my tracfone deactivated I tried going through the Better Business Bureau. Apparently the florida BBB protects the big companies 1st. Not true in all states. Just seems to be in the republican dominated states were BBB does not work. But trying resolve an issue about tracfone after many hours on phone with them now I'm just trying to warn people about buying tracphones. I contacted ebay today to see if they'd help but this is what you get from ebay if you buy one of these phones and it does'nt work. Search the Help pages (Does not search for items or products)
Tips
EBay Standard Purchase Protection Program
eBay's Standard Purchase Protection Program reimburses buyers for eligible transactions when:
An item was not received.
An item was received but significantly not as described.
You'll be reimbursed up to a maximum of $200 (less $25 to cover processing costs).
For example:
If the item price is $500, you're eligible to receive $175.
If the item price is $100, you're eligible to receive $75.
If the item price is $26, you're eligible to receive $1.
The maximum reimbursement for any claim is $175.
About the same anwser we got from tracfone when they sent my wife a replacement phone for her Walmart purchased phone which did'nt work properly. After 3 phones all bad the comsumer needs to be aware after I did some research. Seems you can tell if your tracfone is new 2 ways. When you 1st purchase before activating it by the date on main screen. If it says 01-01 means the phone is already 6 years old and reprogrammed phone. 2nd way to test to see if its a reprogrammed phone is to press *#06# on the main screen. If the serial number that shows here does not match the serial number under the imei or esn under prepaid then you know its a reprogrammed phone.in this case you will always have trouble with your phone. All the features will not work correctly or eventually the phone reverts back to the original settings. Knowledge is the best weapon. Do your homework before you buy these days. You may not be getting what you think you are. Fraudulent advertising. Yes because the stores advertise these phones as new. Not refurbished or reprogramed, or reconditioned. You pay a certain price you should recieve compensation of an equal amount not less. Think before you buy on ebay now. Its not what it use to be. Money equals greed equals corruption.
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