Usacomplaints.com » Electronics and household app. » Complaint / Review: Polaroid - Defective Product and bad customer service. #200325

Complaint / Review
Polaroid
Defective Product and bad customer service

I received a polaroid under-cabinet tv/dvd for Christmas and it only worked for a few months before the screen went black. I called polaroid and they basically said Too bad the warranty is up (90 days!), but for $110.00 we can replace it... What so that it can happen again after another few months.

I took it to a repair shop (mind you it worked for only 6 months maybe) and they said it needed a new display board assembly but polaroid does not/will not sell internal repair parts. What a waste of money!

We replaced it with a Sony they have a much better warranty. We will NEVER buy from Polaroid again. Who expects a 90 warranty on a television, I expected Polaroid to back their product better than this.


Offender: Polaroid

Country: USA   State: Massachusetts   City: Waltham
Address: 1265 Main St W2-2c
Phone: 8003435000

Category: Electronics and household app.

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