Bought $1300 TV that was broken out of box. Told to deal with Samsung directly for repare or replacement. They sent technicians to my house 4 times over FIVE months and never got TV to work. Finally had to get nasty on phone and they agreed to replace TV. One month later received USED TV with broken input jacks.
Bottom line: I loaned Samsung $1300 interest free for almost 6 months and then bought a used and broken TV for full price.
Christopher
Oakland, California
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