I purchased a Trio Mach Speed MP3 player from eCost.com a short time ago. When I went to fill out the rebate I was directed to use OnRebate.com. I filled out all of the online forms that I was directed to and then printed out the appopriate rebate form.
I compiled all of the documentation required and laid out on the rebate form, made personal copies, and sent the originals to OnRebate.com.
A few weeks later I get an email stating that my rebate is denied because I failed to send them the invoice/packing slip, but that I had instead sent them a credit card receipt. First of all I have the copy of what I sent them right in front of me, and it says Invoice/Packing slip in the upper right hand corner of the page. Secondly, I would never send a credit card receipt to a rebate shop, that would just be stupid.
I have gone back and forth with this fraudulent company, and they just keep telling me I need to send them what I have already sent them. This rebate is only for $15, but this company needs to be exposed for their poor business practices. They give you the run around hoping that you will give up so they can pocket your money.
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