I ordered a camera listed at $329 $31 for next day shipping. Soon after I received an e-mail asking I call. I did call and was pressured to buy batteries that were included with Sony's package. I said no and then pressured to buy a kit with memory card and tripod. I finally agreed to $520 for the camera plus extras and when I looked on line they had posted $580 on my credit card.
I paid $31 for next day delivery but the shipment was late and with the extra $60.00 added to my credit card without my approval, I refused shipment. I read on their website you need a return number so I e-mailed asking for one they replied saying e-mail customer service could not perform that function.
I called and was told after arguing with them that he would fax me a form to fill and he would give me a number when the form was returned. I have not received that form.
I called my credit card company and they said it would take 30 days before they could do anything. At this point they have the camera back and my money so I am hoping for the best and expecting the worst.
JsRingo
Santa Fe Springs, California
U.S.A.
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