We had bought a Mitsibushi Tv from Conn's in priced around $1,800, it had a 4 year warranty on it which expires on Feb. 26. The Tv quit working the 1st part of January. We contacted Conn's, they sent a guy out to look at it, he took the back off, looked for about 5 seconds, said it was full of mold. The television had been in water, he said. Asked if our house had flooded, we are setting on top of a hill, hmmm, no I dont think our house flooded.
He was going to turn his report in and either fix the Tv or we would get a new one. A couple weeks went by, we tried to contact them, no-one would ever call back. Finally hey said they was waiting on the part and it would be 3 more days, well another 9 days goes by no one ever called us on the matter.in the mean time we went by the store 2 different times, of course no-one knows anything.
Finally after all this time they were going to fix it, they said that it could not be fixed and we had an in store credit of $435, so when we come up with another $1500 bucks I guess we can get another big screen. Anyways the Tv has never been flooded, it went from one house we had, to a storage building that we purchased, thats is setting 16 inches off the ground to our house that we live in now. Bottom line —they did not warranty what they sold us, I dont think $435 is no where near what the Tv is worth considering it will cast 5 times that to replace it, I think it is a screw up—its not suppose to quit until the warranty goes out. Thanks for your time.
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