Dear Concern in Samsung Tech.
Please consider this message with high priority and responsibility as I hope from big company like Samsung
I've exposed to danger situation while I was charging my Samsung Galaxy S4.
Since the purchased date, I've noticed that the battery is coming very hot after little time of charging.
Today early morning, around 3:15 the mobile was charging for around 20-30 min's beside me when I just came to sleep and suddenly I've heard very high sound (like fireworks sound), the battery fall down burned GAZ came out rapidly cover over all the room.
Thanks God that nothing happened to me or to my life where the battery fall on the ground beside the bed.
I've used water to stop control the situation
In case I'm raising this big question to your side, who is responsible for such danger situation and how the customer will trust your products.
I've attached the battery photos taken immediately after the case.
I'm sending this urgent complaint to Samsung representative before I'm going to other channels, I need legal investigation to support the customer rights
Hence, I'll be waiting for quick feedback and urgent action from your side in this regards.
Please consider this message with high priority and responsibility as I hope from big company like Samsung
I've exposed to danger situation while I was charging my Samsung Galaxy S4.
Since the purchased date, I've noticed that the battery is coming very hot after little time of charging.
Today early morning, around 3:15 the mobile was charging for around 20-30 min's beside me when I just came to sleep and suddenly I've heard very high sound (like fireworks sound), the battery fall down burned GAZ came out rapidly cover over all the room.
Thanks God that nothing happened to me or to my life where the battery fall on the ground beside the bed.
I've used water to stop control the situation
In case I'm raising this big question to your side, who is responsible for such danger situation and how the customer will trust your products.
I'm sending this urgent complaint to Samsung representative before I'm going to other channels, I need legal investigation to support the customer rights
Hence, I'll be waiting for quick feedback and urgent action from your side in this regards.
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