I had purchased Samsung LCD 40" Model LA40D550 from Snehanjali, Malad West, Mumbai on 29.10.2011 vide their Invoice No. 551940.
2 Days back, suddenly the Screen started showing horizontal lines in the upper 6" portion. The TV mechanic from your service center visited on 12.10.2013 against my Complaint (For which he charged me 1125/- which is too too exorbitant just to let me know the nature of fault) and to my Shock informed me that even though my TV is not even 2 years old, the LCD Panel has got spoilt and needs to be replaced. I understand that the normal life of a LCD Panel is 50000 hours and since I use on an average 3 hours a day, it should have lasted for about 45 years whereas it has conked off before 2 years which goes to sow that a defective Panel was fitted in my TV.
My Consumer ref. NO: 8437035566
Complaint N: 461211709 dt. 12.10.2013.
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