Usacomplaints.com » Education & Science » Complaint / Review: American Platinum - They would not & will not take my admitting to a mistake i made only 10 minutes after what i realized i did. #92078

Complaint / Review
American Platinum
They would not & will not take my admitting to a mistake i made only 10 minutes after what i realized i did

I admit i made a mistake after i realized my own error, i called the company to tell them what i did. They claimed they would take care of it. I admitted i accidentally hit the wrong button & accepted thier terms, which i obviously did not want to do.

I found out a month later that they did not take care of the problem, seeing that they took out $150.00 out of my checking account & a $ 12.00 monthly fee. I called them back & explained what happened. She was unwilling to give me money back, & said i can't refund you, because i clicked the acceptance box. I again explained that i admitted my own error & called to correct it & was told it would be taken care of. I obviously was not re-funded & i'm having a very hard time getting a hold of them now to cancel my card. What a rip off & very unprofessional company.


Offender: American Platinum

Country: USA   State: Georgia   City: ATLANTA
Address: SERVICE@AMERICANPLATINUM. COM
Phone: 7045253880

Category: Education & Science

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