I also, apparently with thousands of other companies had Norvergence/Popular leasing (PL) Matrix Voice over IP box installed in April, and they never got it working or gave me any phone service. I am getting bills from Popular Leasing and they can't help me to get it working but they continue to invoice me for a box that was never functional. They have failed thus far to find me a provider to make this unit functional.
I asked PL to take it out of my office and they never responded back to me. I found out that PL forced Norvergence into bankruptcy and Norvergence is now out of business and I am still responsible for the lease of around $860 a month for 5 years. Popular said that it is not their problem. I called XO communications at PL's suggestion and they were unable to help me.
So now I have communications equipment that is essentially useless, secondary to Popular Leases legal action, but they still want to enforce the lease? Sounds a little shady to me... I would also like to join a class action lawsuit to fight this.
Jason
Middletown, New York
U.S.A.
Norvergence Victims...
.. It is the opinion of the consumer complaints staff that a Class Action will not work in this situation and will only lead victims down a long path of disappointment.in order for an attorney to take on such a case, there needs to be money. NorVergence clearly went belie-UP! / defunked / Bankrupt, which means, there is NO MONEY! Once a bone afide lawyer contacts consumer complaints with a plan, we will be glad to make arrangements with them to e-mail those of you who filed a consumer complaints. CLICK below to read more about our policy... A policy to protect our readers
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