DirectBuy of Portland formerly known as UCC TotaHome not only lied to prospective clients, but did so intentionally. We were not allowed to look at the catalogues either, but when we asked about specific products (product codes/details given by us) they informed us they would beat the price... Just sign on the bottom line. We did sign, and regret it ever since.
Each time we request assistance, it isn't there. We compared their prices, which do beat name brand, but once you add in their freight, shipping, handling, you may as well spend your money on something you can see in person, rather than a catalog, because their prices are always MORE. We have NEVER used our membership only because we priced out the item (s) then request a quote, and we found it cheaper "retail". Service is disorganized and unprofessional. We got duped! Would love to find other members like us who can ban together to file suit. Is anyone interested? It is worth a try, but need power in numbers! Don't purchase a membership, you will regret it!
Kellylake oswego, Oregon
U.S.A.
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