They are a rip-off. They pressure you into signing up for membership for an outrageous $5000 with the promise of being able to purchase product at manufacture direct prices. The fact that they won't allow anyone to compare prices first, before signing the no-cancel membership agreement, is a major sign of their choice to do bad business. Their claimed price savings of 30-50% below retail is not real. DIRECTBUY USES UNETHICAL BUSINESS PRACTICES-1-draw people in with exaggerated, misrepresented, and unfair claims; 2-pressure people in a restriced time-frame to make a decision to join or never have the opportunity again; 3-deny a refund when the people realize the actual price saving membership benefits were misrepresented. WHY DOESN'T OUR LAW PROTECT US???
Everyone here with a complaint against DirectBuy should file formal complaints with their State Attorney General AND with the Better Business Bureau. Even if it doesn't lead to you being refunded, if we all bombard the Attorney General with complaints, it's bound to open somebody's eyes to the unethical, deceptive practices of DirectBuy and hopefully put a stop to their crime consumers. I was able to complete both of my complaints on-line.
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