I ordered their Barnburner 7 collection in July through DirectBuy aka UCC TotalHome. Its now October 4 and I was told 4-6 weeks for it to be delivered. I was not informed that it would take longer than the 6 weeks, I also was not told that I would have to arrange for the furniture to be picked up because Vaughan-Bassett apparently can't afford to have their truck deliver my furniture to, oh MY HOUSE!
I just moved into a new place, and not having any furniture makes it very difficult. When you purchase through DirectBuy aka UCC TotalHome, you can cancel your order, but you won't get a refund!
Both companies need to be shut down! But only after everyone gets either their furniture in great condition, or a total and complete refund!
CassieAshland City, Tennessee
U.S.A.
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