This company, Pimsleur-Approach.com, buries it's real cost under a long and boring video and a lot of small print. The program is spelled out clearly enough if you can find it, but it took us over an hour to find it. He missed it when he placed his order. He ordered a set of 4 CDs for around $10.00. The CDs came but were not really good at teaching the language. He was disappointed, but has kept working with those ordered and paid for CDs.
Today we got the wonderfully impressive package that included a lot of CDs and a notice that we would not have to worry... They would automatically deduct four payments of $64.00 from our charge card. And this is the first of 3 levels... Which they would also deduct automatically in 4 payments. This makes a total of $768.00.
He called and was told he could return them, but we would have to pay the postage. He said he hadn't order these and there would be a strong report sent to usacomplaints.com. She "talked to her manager" and we were told they would send us a return postage label by email in 3 days. Of course, we will keep a close watch on the charge card account.
Two lessons learned: 1) Stay away from this scamming bunch of people. 2) check everything with complaint before buying
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