Usacomplaints.com » Education & Science » Complaint / Review: Grand Canyon University - Shady and lie to students, over charge. #802437

Complaint / Review
Grand Canyon University
Shady and lie to students, over charge

I have had several issues with this school from day one of registration, well day 2 when you are not able to drop your course for A FULL REFUND. First off I was lied to by enrollment councelor and financial aid to get me enrolled. I was told I would receive free books for my program, then upon enrolling told i did not qualify due to not being gcu STUDENT.

Upon finding this out went rhough all charges that I would be charged and what I would be eligible for in financial aid etc. I was "misinformed" several times. I was told no charges for books first quarter - that was a lie - was charged 80 bucks for nothing - no book was needed for course and was told well there is some web instruction - I THOUGHT THIS WAS INCLUDED IN THEIR $480 DOLLAR CHARGE PER CREDIT HOUR! Then told I would receive so much overage to attend this school - but found out that it was over 5000 less per year then they originally stated-

The other thing that really blew my mind is I was told for my first 6 credits or financial aid period i woulod receive a stipend for a 6 month period to help with school fees (my loans) then I only received 2400 and they kept rest in an accoumt claiming i must take another course to be par with financial aid. When I told them I would be dropping out of their school after completing 6 credit hours - they claimed I could not and would not be ok with financial aid at another school. I called federal goverment loan department and explained what was going on-

The rep called the school's financial director and come to find out - I could drop the course AND WAS CONSIDRED A FULL TIME MASTERS DEGREE STUDENT WHO HAD COMPLETED 6 CREDIT HOURS AND WAS OK TO GO TO ANOTHER SCHOOL FOR FINANCIAL AID. HERE IS THE OTHER KICKER: I was told I could either keep or return my loan money for the loan period. At this point the school still has not refunded my loan money and fails to return my calls! Do not ever go to this school! They claim to be a christain school... But it appears they do not run their university in a christian manner!!!


Offender: Grand Canyon University

Country: USA   State: Arizona
Phone: 6026397500
Site:

Category: Education & Science

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