Complaint / Review
NCRC - National Consumer Resource Center
Does not pay on time, accept responsibility, return calls, or help at all. Rip-off!

My story is much like the rest that I have read on here. They don't make the payments on time. When you report it, they say they will research it and that it could take a couple of months. Months later, they want to know why you waited so long to report the incident. (I guess they don't keep records of conversations.) I finally cancelled payments to NCRC and just started making my payments myself.

I contacted the BBB and the Florida Division of Consumer Services only to find out that those two agencies do not have any "power" to require NCRC to take action. I noticed online today (5/6/04) that NCRC is a member of the Better Business Bureau and that the BBB does not show any unresolved complaints against this company. I am in the process of recontacting the BBB to find out what happened to my unresolved complaint. I guess we should take the advice of one of NCRC's employees in their rebuttal and file a suit against NCRC. Anyone interested in starting a Class Action Suit against NCRC should reply to me by clicking on the rebuttal button.

Mike
Dallas, Texas
U.S.A.