In 2005 I decided I wanted to do online schooling as a chance to get a better job. I found CTU online and they offered a criminal justice degree with "at my own pace" as a key factor. I worked full time and have children so this seemed like a great idea. After speaking with an advisor they told me I could log in to the classrooms whenever I was able to and they told me financial aid would cover most of the schooling but that i needed a loan for the remainder of the balance. I did all of this not realizing how truly expensive this school was in comparison to others.
I had never attended college prior so i thought these prices were average. I quickly came to see that everything they told me was a lie. I would log on to the classroom and see that there were assignments with actual due dates that I was missing therefore leading me to "F" grades in which I was required to pay to take the class again. I tried to do the work but my schedule was not allowing me to complete 4 assignments a week. I was frustrated. After trying for almost 8 months I decided to quit. I loggedin online and there was a block so i called them. They stated there was something from FAFSA they were waiting for to renew. I told them I was no longer interested in school and would not be returning. That was the end of that - or so I thought!
One month ago I decided to go to my local community college to pursue a degree. CUNY needs all transcripts so i called CTU to obtain and was told that I owe 5k from my attendance and that i can not have my transcript. They stated that since FAFSA was not completed they billed me. I attended school from january to November and the bill was created December as i was shown through e-mail from CTU. I called FAFSA to discuss and was told this is not appropriate as CTU was aware i was a financial aid student, the woman could not understand why this would happen.
I kept calling CTU and of course the people were getting rude with me stating that they have the right to do this and that its in the paperwork i signed when I enrolled. I do not have this paperwork nor do i recall signing anything and to make matters worse i asked CTU for the copies of it and they said they don't have it either! How do I fix this? No tonly did I take out a loan that is in forebearance but now this balance? That means I spent 15k for 8 months of 'school' with nothing to show for it and I can't go to any school now???
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