On 3/28/04 received a Past Due Balance notificaion from Arrow Fincial for $209.10. After several calls to get information, being treated extremely rude, finally found out that on August 1990 we made a purchase at Mervyns for $53.
We never received a bill from Mervyns and had not knowledge or recollection of any outstanding debt.
After 14 years and no notification during that time, we now owe $208.10.
I will go ahead and pay the Settlement Amount of $104.55. I do think this is unfair and unacceptable. Arrow Financial mentioned that they had sent us 10 letters during those 14 years, but we never received a letter. How can that be possible!
Thank you for your help.
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