I am a previous employee of this company and everything you all are saying is indeed true. I only worked in the sales department, they only have one person in customer service. I worked there for a month and after about 3 weeks I had my reservations about the job b/c the owner, Francis, claims to be an ordained minister and wanting to help parents and children out but does not run her establishment like one that is ordained by God. Whenever they told us to tell the parents it was a "conditional charge", after turning in the information they ran the cards. They told us to state that we were SAT/ACT advisors and we were in fact not, I have a college degree but several of the people working there don't have that. And if the parents questioned who we were, we were to tell them that we were a "supplemental agency that works w/the college board and school districts" and that was an outright lie. My father is a teacher and so are a few of my other relatives and friends and I know for a fact for this to be a lie. The company is in more debt than what's coming in, we all had problems trying to cash our checks several times and they told us nothing. Many people who put their checks in their bank accounts, the checks were put on hold. Their credibility with different banks, stores, and check cashing places in the Dallas area is ridiculous. So to those parents who got ripped off, I'm sorry I thought that the customers were getting their refunds, but spread to as many people as you possibly can that this company is no good and fraudulent. They were shut down once and they need to be shut down again!
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