Complaint / review text:
What are the best two words to describe Kaplan University (online)? Greedy and uncaring. I have come to that opinion through my own exprerences with Kaplan and then reading other stories of former Kaplan students.
The best way to begin is to describe my own experinces with Kaplan University (online). I am totally disabled and have been for many years. I have been out of a classroom situation over 20 years and have not been able to work due to my disablities for well over 10 years. I worked very hard to become better, doctor meds etc. I believed that I might be at the point to do something challenging. I herd about the online classes.
I called various online colleges and came across kaplan university (online). The recruiter kept telling me how far ahead I can be, and the jobs and the good pay were available for what interested me, and that was a probation officer. Now kaplan knew of my disablities before I even enrolled and I asked if they wanted a letter etc. From my doctor who was treating me for my disabilites and I was told no that it did not need it, and was told to not tell anybody of my problems.
My first quarter I began having problems with becoming manic and very depressed to the point I had considered drinking again after 20 years of soberiety, I brought that to the atteniton of one of my teachers and was talkied into staying on. My problems continued to get worse and I kept talking to teachers and was either ignored or told not to tell anybody. After 3 years I was finally approached by the disablities office, that I did not know existed. And asked if they could accomodate me.?
The supervisor of that department eventually approached me and asked me to leave kaplan and he would set me up with BVR who primarily deals with people with disabilities. I was also asked to leave by another teacher and go to a school that deals with disabilites. Why did that come as an insult. I was a honor roll student for two quarters and at that time I had an A average going. My disabilites are Bipolar 1, panic disroder, Ptsd etc. That does not make me uable to learn or studpid.
That just means I need to try harder and need help to cope with the stress etc... And frustration that come with daily life and are magnafied with individulals with my dlifficulties. By the time I was offered help I had already made the choice to leave kaplan due to my health. Kaplan did not care about the fact I had become housebound, I was unable to dress or to take care of myself due to severe depression. They were focused on getting me to leave kaplan without causing any problems.
As it turned out I discovered that due to my disablities and the meds I take I would never be able to qualify to become a probation officer. I read it, checked it out by call ing the local, county, state and federal offices that hire probation officers. The comment I recieved from the city office was that whoever set me up with my classes did a very cruel thing to me, by leading me to believe becoming a probation officer was possible for me. What did that leave me with 3 years of classes that are useless to me.
The credits are also non-transfereable. What did kaplan say? They asked me what I'm I going to do now? Along with all of this the stress caused me to have a huge set back with my health and back dealing with the same difficulties I had de;t with prior to my enrollment with kaplan. The only thing Kaplan cared about was the money I owed them. The fact that I had been left with a dedt that I will take to my grave, that I was loosing my health, and then there is the fact I will be unable to use the schooling I had completed due to my disablities and the fact non of the credits could be used.
The sad thing about this is I am not the only one, kaplan has a very long line of victims. When former students form what you can call support groups to try and live with what Kaplan had done to them. That alone speaks of the ownership of kaplan, heartless? Cruel and uncaring? The people who have gone through similar problems with kaplan need to keep writing there reps, and to write the newspapers, magazines and tell thier stories. There is power in numbers and the truth.