I am a current student at Kaplan University. I am months away from finishing my associates degree, when all of a sudden, a bill of $1779 pops up out of nowhere. They claim it was from my first term and they never received it, yet I was not notified until last month.
The first reason I was given as to why there was an outstanding balance was because my citizenship was in question, which was ridiculous. Then a second reason was given, stating that the school never got approval for any of my loans for that term. I started to smell a rat.
I got proof from Direct Loans that the funds were indeed dispersed to Kaplan University at that time and I faxed this to them. I have yet to hear their verdict, but in the meantime, I have Student Services literally calling me every 20 minutes to pay the entire amount immediately. I even got an email stating my classes would be blocked ASAP if no money was received. That is considered harassment the last time I checked.
I read hundreds of complaints on complaintboard.com about Kaplan, and I wish I did that before I enrolled. My husband and I are prepared to take this to court if necessary. I was at first worried about doing that because I am so close to my degree, but from the accounts I read, I would never get it anyway, either because the transcripts will be held by the school until their account is up to date, or the credits are worthless in the first place because most schools will not accept them.
It is time to bring this school down and bring justice to me and the hundreds of other victims of this leech like school.
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