I bid on a music CD in the Internet company ebay online auction site in October and won. The dealer was Bargainland Liquidation Depot, and I transferred the 5.15 dollars by paypal, which Bargainland were accepting at the time. They did not send the CD. I sent many emails to different addresses that I found for the various services of BLD, but received no answers. Finally I gave a bad rating in ebay. The store responded in kind using an automatic computer program.
This company appears to have a warehouse store as well as selling in ebay.com. They have a bad reputation, due to 9000 negative ratings in ebay, but they have not been kicked out of ebay. They appear to write phony positive ratings for themselves which they insert in their ratings at ebay in order to raise their overall ratings and to bury the bad ones. They still only have 88 percent good ratings, whereas most dealers in ebay have over 97 percent positive ratings.
There is an internet complaint site where they try to encourage people to fill out a form and send it to the attorney general of Arizona in hopes of starting a class action suit against Bargainland liquidation depot.
I read the negative ratings of this store in ebay sometimes and the complainants all tell similar stories. They did not get their goods, could not reach anyone by telephone or email, received obviously broken and unrepairable junk resembling in no way the descriptions in ebay.
The reprisal ratings they give are cynical and deceptive. They said "transaction unsatisfactory, unpleasant experience." This is no claim, but simply an insinuation. It was that way, but only for me. They simply ignored me, which is hardly unpleasant for them. They also claimed they were real people whom one could talk to on the phone. Other complainants say they could not reach the store by phone, and I don't believe I could either. Emails are easier for stores to manage, anyway. They can choose when to read and reply to them at their own convenience.
I highly recommend never buying from this store, especially not in the Internet through ebay or other auction sites. I was never in the store and cannot judge it. Presumably one can examine the items before buying them, but perhaps not. I did not mind writing emails and waiting for replies, but I never got the CD or any explanation, and I consider that to be arrogant on the part of BLD.
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