My wife and I were watching TV and saw an ad for Enzyte's 30 day "free" trial offer. Because of a string of endless surgeries and procedures for treating 9 herniated spinal disks I have to take almost a dozen prescription medicines daily including painkillers. The combination of my prescriptions have left me almost impotent so we thought we would give it a shot. I had tried the testosterone patch but they only made me mean spirited and aggressive and it put a strain on our marriage. When we saw the commercial, we were to the point that we were willing to try anything.
I went to the website at 4enzyte.com which I read thoroughly. The statement says that they will ship the free offer within 2 days and send the next order when they estimate that you have 5 days worth of the product left. Add about 3 days on for shipping time for a total of 10 days which would give anyone with common sense the idea that they would bill/ship in about 20 days from the day I ordered the "free" trial scam. Where they deceived me is the fact that they only waited 12 days to bill me for the $69.95 after they I ordered the free trial offer. On top of that, one of the options for cancelling (www.96shoes.com) was false.
I finally got hold of them at 866-985-9040 and did cancel and then I got a replacement Visa with new numbers on it to keep them from doing it again in 2 months. When I called them to cancel I was immediately asked by the "customer service" representative if I was calling about a refund before I had even said anything. I guess maybe everyone calls to cancel. I was told that they would send me a "refund kit" which arrived today and consisted of a pamphlet stating that they did not give refunds and the address of a place to send written refund requests for "consideration."
On the day the stole the $69.95 from me I went to the Better Business Bureau website and found that there had been hundreds of complaints about them but they had promised the BBB to straighten up and fly right. I filed a complaint with them and did an Internet search and found this website which really angered me when I saw all of the reports.
I wasn't ready to make a post yet so I went ahead and contacted the Hamilton County Ohio prosecutor and had contact with the office of the First Assistant Prosecutor for Hamilton County, Tom Longano. They said that it fell under the jurisdiction of the Attorney Generals office and gave me a telephone number to call.
I had assumed that it was a number to the Ohio AG but it was the US Attorney Generals office who I talked to for about 30 minutes. They took a report over the phone and gave me a number to call at the Cincinnati FBI's office. I talked to them for about 40 minutes. And gave them the same info which they said they could file but not follow up because my loss was so low. They gave me the number to the US Postmaster Generals office where I also filed a complaint but I ultimately ended up at the State of Ohio Attorney Generals office at www.AG. State. Oh.US and filed a complaint in the vitamin category which is something that all victims should do if the option is available to nonresidents. If it is not please file a complaint with the Attorney Generals office in the state that you live in.
As I stated earlier, I live in the Cincinnati Ohio area and in fact it is about 5-7 miles from the company and about 3-4 miles from Steve Warshak's $750,000 home.
Being a local has it's privileges because I know where Steve Warshak lives and I have his home address and home phone # for those who want to contact him. Steve warshak, 5150 rollman estates drive, cincinnati ohio, 45236-1456 (513) 984-8820. HIS WORK PHONE # IS (513) 794-1222/FAX (513) 794-9666, EMAIL: [email protected]. His new puppet "Vice President", Greg Cosman's phone number is (513) 791-0792 (I'm not if the name is spelled correctly but the number is the correct VP number).
Someone had posted that Lifekey was part of DPI Merchant Services which I have found to be probably not true. DPI is a service company that provides services for Lifekey but they cannot get anyone a refund. I think that we should all be diligent about this and get organized somehow and make our voices heard.
I also think that we should start sending Stevie complaints directly to his $750,000 house.By the way, that's how I found where he lived was through the property transfers. We can also give him an occasional phone call and I think that all of the phone numbers I gave had answering machines and they screen their calls. When I get Greg Cosman's home address and home phone number, which I will get, I will post an update.
The is another aspect of this matter that I have not seen addressed yet and that is that fact that they promise not to give anyone else your email address. I don't know about anyone else but right after I asked for a refund I received dozens of SPAM emails for products just like enzyte. I think that it is more than just coincidence because I had never gotten them before. If we could prove that they are selling email addresses after promising not to, that may be a violation of the new privacy laws. It's worth looking into.
Larenzo
CINCINNATI, Ohio
U.S.A.
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