Usacomplaints.com » Health & Medicine » Complaint / Review: Lifekey Healthcare - Berkeley Premium Nutraceuticals - Lifekey Healthcare/Berkeley Premium Nutraceuticals ripoff, deceptive, mis-leading, scam artists, advertisement is a total scam. #83765

Complaint / Review
Lifekey Healthcare - Berkeley Premium Nutraceuticals
Lifekey Healthcare/Berkeley Premium Nutraceuticals ripoff, deceptive, mis-leading, scam artists, advertisement is a total scam

Lifekey Healthcare/Berkeley Premium Nutraceuticals advertise to call or go online for a 30 day free sample of Enzyte and your only cost is $4.50 for S/H. I went online to their web site to order. I printed out copies of every page used in the ordering process. I read and understood I would automatically be shipped more Enzyte and my credit charged if, I didn't cancel 5 days before my 30 day free sample was used up.

This way I would have 25 days to use Enzyte to see how I liked it and if I wanted more. First problem happened when ordering online was after filling out their order form and clicked "order now" the page changed to unauthorized page. I could not get a confirmation of order page. A week or two went by and when I received my credit card statement it had the $4.50 shipping/handling fee charge on it. I figure my free sample is on the way. Time passed and I forgot about my free sample that should be coming until, I received a package with 2 bottles, a 60 day supply of Enzyte.

Well I immediately went online to cancel before they billed me for any more and then called Lifekey Healthcare/Berkeley Premium Nutraceuticals customer care. I am told they sent the 30 day free sample, which I never received and I would have to keep the 60 day supply on which they billed my credit card for $70.00. When I asked them how would I know I wanted more of their product unless, I had first tried the free sample their reply was they would send me another free sample but, I would have to keep and pay for the 60 day supply they had sent. Customer care said they cannot refund/credit my credit card but, would send me another 2 bottles, another 60 day supply, for free.

Now I'm also told that I would not see any benefit from taking Enzyte unless, I take it for at least 90 days. My question then was what was the free sample for which they replied "to see if you are allergic to Enzyte". I'm in the process of disputing the credit card charges with my credit card company and as soon as I receive the dispute form from them I will fill it out and send it back to them along with the information found here at badbusiness.com.

I knew that I would automatically be shipped more Enzyte and my credit card would be billed if I didn't cancel 5 days before taken all of the 30 day free sample but, where is the free sample, when does the free trial of 25 days of taken Enzyte start. According to Lifekey Healthcare/Berkeley Premium Nutraceuticals my 30 day free sample count down started when they billed my credit card $4.50 for S/H. If this was a reputable company they would have given me a credit for the 2 bottles on my credit card, let me return their product and started over again by sending me my 30 day free sample.

Personally, I feel there is no free sample and it all a scam to send you $70.00 of their product because their customer care representative admitted Enzyte would not produce the results it advertised unless, taken for at least 90 days.


Offender: Lifekey Healthcare - Berkeley Premium Nutraceuticals

Country: USA   State: Ohio   City: Cincinnati
Phone: 8668341715
Site:

Category: Health & Medicine

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