This company is a rip-off, they are selling used phones unbeknown to the buyer. After I got my phone from Elephant I could not get it "set Up". All the information for the former owner of that phone was still programed, They didn't even erase it.
When I called Cingular they said that they could do nothing. Elephant is a free agent and can charge WHAT they WANT When they WANT. But I am under contract with Cingular. This does not make sense. Elephant charged me all kinds of service fees, then when I got my bill from Cingular they also charged me the same service fees. Cingular did credit me those fees. This tells me They Can do something, and in order not to lose customers they should. They should also look into controlling these "Resellers"
There is also an issue with the Insurance I paid for up front.
Cingular is not even aware of any insurance, yet the contract I signed with Elephant has Cingular on the letter head! Elephants name does not appear ANYWHERE!!! This deceptive and Fraudulant!
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