Have we lost our money? I am afraid so! Anyone waiting for a refund had better take immediate steps... I returned Videos on Mar 15th received an acknowledgement that Refunds would be processed 21-30 BUSINESS days after receipt. I have called and received the same information from a receptionist. Tuesday April 27 I called and a recorded message said "call back in business hours" I called again an hour later 'office is closed". I immediately requested by Credit Card company to intervene.in the meantime I have $400.00 sitting on my card. TAKE ACTION NOW, this company looks as if Video Professor has done a "runner"!
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