Usacomplaints.com » Education & Science » Complaint / Review: Ashford University Online - Bridgepoint Education Enrollment advisors are paid based on how many students they enroll!. #524232

Complaint / Review
Ashford University Online
Bridgepoint Education Enrollment advisors are paid based on how many students they enroll!

I previously worked at Ashford "University" and from experience I can tell you that anyone who "gets-in" to Ashford University has been scammed. As an Enrollment Advisor, the job is to "get as many students in as possible". Advisors are reviewed every six-months and depending on how many students you were able to enroll, will determine your paycheck or career stability with the company. It is a shame because it allows anyone who has a GED to go to school. There is no screening process or "admissions interview" as they tell you. Anyone can get in if they want to spend 12k a year on an online education that is not proven yet. I am writing this because I was told that they cared about students and my job was to help people who want to go to school. However, we would recieve emails daily about our enrollment numbers, how many students we were going to get this week and how we were going to make it happen. The "schools" headquarters in San Diego, CA does not resemble a university in the slightest. It is a sales floor with about 2000 "Advisors" who are paid to cold call people until they change their number or threaten to report them for harrassment. If you are unable to enroll 30 students and keep them in the "first class" in the first 6 months, you will be terminated for performance!!??? I have never heard of a quality University that grades their employees on how many people they enroll vs. The quality of people they enroll. It gets better because the 2nd 6 months, to keep the job, you must enroll 60 students in that time frame. Anyone who wants to go can go to this school, simply because the person on the other end of the phone needs to keep their job. Any current students attending Ashford online I suggest to re-think your educational goals as a degree from there is looked at as nothing more than a diploma mill. If you do not believe me, I ask any current students, "how many times did you hear from your enrollment advisor in the first "introductory" course?" Probably every week. After that first class how many times did you hear from them? Probably none, because as long as you get the first class done, the enrollment advisor gets their credit for the "sale". The motto at Ashford, and it has been printed and put in my cube, is "once you get a student, celebrate for 23 seconds and then go find another one." Is that a place where you really want to have a "career" or an "education"?? You make the call. Any previous employees or lawyers who would like to start a suit similar to the previous University of Phoenix lawsuits, let me know. I have documentation from managers stating that "if you want a raise, you will hit your enrollment goals." Funny, I thought it was illegal to sell education when the government is paying for most of it??!


Offender: Ashford University Online

Country: USA   State: California   City: San Diego

Category: Education & Science

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